Frequently Asked Questions

Everything you need to know about your MicroDOT shopping experience.

What is the standard shipping time for MicroDOT orders?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days domestically and 7-14 days for international deliveries.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number and email, and follow the instructions to print your prepaid shipping label.

How can I ensure I select the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What sustainable practices does MicroDOT follow?

We are committed to ethical fashion. 80% of our collection is made from organic or recycled materials, and we use biodegradable packaging for all shipments.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for flexible interest-free installments.